An “outcome” is the final output of the process. This is synonymous with deliverable, that is defined as “any measurable, tangible, verifiable outcome, result or item that must be produced to complete a project or part of a project. Often used more narrowly in reference to an external deliverable, which is a deliverable that is subject to approval by the project sponsor or customer” by [PMI, 2000]. Examples of outcomes are a piece of software, a decision made or a report written.
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